Shilpa will tell us how to get inside the head of customers who use WordPress products. This session makes sense towards a whole range of WordPress users – from full stack developers to casual bloggers to people who are new to WordPress.
While Shilpa can’t help you develop super-natural powers, she is definitely going to try – by sharing her learnings, explaining how to read and understand customer expectations, tune yourself to receiving feedback (often times it is disguised !) , act on it and delight your customer.
Shilpa joined the WordPress party a little late but has been completely enamoured by the WordPress community since then. Shilpa co-founded Hummingbird Web Solutions in 2011 which nurtures a number of popular WordPress products ( SlideDeck, CyberChimps , WPeka Club, WPAuctionSoftware and SurveyFunnel amongst others)
She was bitten by the travel bug pretty early on and was lucky enough to have a job (in her earlier corporate avatar) that took her to various countries , meeting some truly wonderful people everywhere !
Connect with her on Twitter @IdleGazer
Stay tuned for another speaker who will be announced tomorrow!